Frequently Asked Questions
Find answers to common questions about SunSeed Kitchen, subscriptions, recipes, and more.
Subscription & Billing
How much does SunSeed Kitchen cost?
We offer three pricing plans: Free (limited recipes), Premium at $19.99/month (full access), and Lifetime at $299 (one-time payment). All paid plans include a 14-day free trial.
When will I be charged for my subscription?
Your first charge will occur 14 days after signing up for the free trial. You can cancel anytime during the trial period at no cost. After the trial, you'll be billed monthly on the same date each month.
How do I cancel my subscription?
You can cancel anytime from your Account Settings page. Click on "Subscription" and then "Cancel Subscription". There are no cancellation fees, and you'll have access until the end of your billing period.
Do you offer refunds?
All plans include a 14-day free trial โ cancel before day 15 and you won't be charged at all. After the trial converts to paid, subscriptions are non-refundable. Lifetime memberships are also non-refundable after purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) and debit cards. All payments are processed securely through Stripe.
Recipes & Meal Planning
How many recipes are available?
We currently have 13,000+ alkaline vegan recipes, and we add new recipes every week! Free members can access a selection of recipes, while Premium members get unlimited access to the entire library.
Can I filter recipes by dietary restrictions?
Yes! You can filter recipes by gluten-free, nut-free, soy-free, oil-free, and other dietary preferences. Premium members can also save custom filters and get personalized recipe recommendations.
How does the meal planner work?
Our intelligent meal planner creates personalized weekly meal plans based on your health goals, dietary preferences, and available time. You can customize any meal plan or create your own from scratch.
Can I print recipes or meal plans?
Absolutely! Every recipe and meal plan has a print-friendly view. Just click the printer icon to get a clean, formatted version perfect for your kitchen.
Do you provide nutritional information?
Yes! Every recipe includes detailed nutritional information including calories, macros, vitamins, and minerals. Premium members can also track their daily nutrition across all meals.
Account & Settings
How do I create an account?
Click the "Sign Up" button at the top of any page. You can create an account using your email address or sign up instantly with Google or Apple. The process takes less than 2 minutes!
Can I change my email address?
Yes! Go to Account Settings, click on "Personal Information", and update your email address. You'll need to verify your new email before the change is complete.
How do I reset my password?
On the login page, click "Forgot Password?" and enter your email. We'll send you a secure link to reset your password. The link expires after 1 hour for security.
Can I delete my account?
Yes. Go to Account Settings and click "Delete Account" at the bottom of the page. This will permanently delete all your data. If you have an active subscription, it will be canceled automatically.
Health & Nutrition
What is alkaline vegan nutrition?
Alkaline vegan nutrition focuses on plant-based foods that promote optimal pH balance in the body. This includes leafy greens, vegetables, fruits, nuts, seeds, and legumes while avoiding highly acidic processed foods.
Will I get enough protein on this diet?
Yes! Our recipes include plant-based protein sources like quinoa, legumes, hemp seeds, spirulina, and leafy greens. Many of our recipes provide 20-30g of protein per serving. Our nutrition tracking helps ensure you meet your needs.
Can I follow this diet if I have food allergies?
Absolutely! You can filter recipes to exclude your allergens (nuts, soy, gluten, etc.). Our recipes also include substitution suggestions. Always consult with your healthcare provider about your specific needs.
Is this diet suitable for weight loss?
Many people experience healthy weight loss on an alkaline vegan diet due to nutrient-dense, lower-calorie foods. Our meal planner can create calorie-controlled plans tailored to your weight goals while ensuring proper nutrition.
Still Have Questions?
Can't find the answer you're looking for? Our friendly support team is here to help!